My Life LLC 

Website Privacy Policy, Terms of Use, and Terms of Services 
 

This My Life LLC Website Privacy Policy, Terms of Use, and Terms of Services, are for My Life LLC’s website  https://mylifellc.com/ (the “Website”).    

 

Portions of this My Life LLC Website Privacy Policy, Terms of Use, and Terms of Services, are referred to as “Website Privacy Policy”, “Terms of Use”, “Terms of Services”, or variations thereof. 

 

My Life, LLC complies with all applicable laws and regulations, including, those relating to the U.S. Department of Health and Human Services (“DHHS”), the Nebraska Department of Health and Human Services (“NDHHS”), and the Health Insurance Portability and Accountability Act  (“HIPAA”) 

1. Website Privacy Policy

My Life LLC (“My Life”, "we," "us," or "our") respects your privacy and is committed to protecting information collected through the Website, any associated secure portal, online forms, appointment tools, payment tools, telehealth tools, and related digital services. This Website Privacy Policy explains what information we collect, how we use and disclose it, how we safeguard it, and the choices available to you. This policy applies to website and digital-service information practices. It is intended to complement, and not replace, My Life LLC’s Privacy Practices governing protected health information under HIPAA and compliance with DHHS and NDHHS rules and regulations. 

1. Information We Collect

We may collect the following categories of information depending on how you interact with the Website (a) contact information such as your name, phone number, mailing address, email address, and communication preferences; (b) appointment or inquiry information that you provide when inquiring about services, scheduling visits or appointments, or submitting forms; (c) account and portal information such as usernames, passwords, and authentication data for authorized services; (d) payment and billing information processed through our payment vendors; (e) device and technical information such as browser type, operating system, IP address, approximate location derived from IP address, referral pages, and usage information; (f) mobile phone numbers and text-messaging opt-in information provided when you enroll in text communications; and (g) any other information you choose to provide through the Website. 

2. Protected Health Information and HIPAA

When information collected through the Website qualifies as protected health information ("PHI"), we handle that information in accordance with applicable laws and HIPAA requirements and My Life LLC’s Privacy Practices. My Life LLC’s Privacy Practices describes how medical information about you may be used and disclosed, your rights regarding that information, and our legal duties. Where required,  My Life LLC’s Privacy Practices will be prominently posted on the Website and made available upon request. If My Life creates, receives, maintains, or transmits substance use disorder records subject to 42 CFR Part 2,  My Life LLC’s Privacy Practices and related notices will include the additional disclosures required by applicable law. 

3. How We Use Information

We may use information collected through the Website to provide, operate, maintain, and improve the Website and our digital services; respond to inquiries; schedule visits or appointments; facilitate secure portal access; process payments; communicate with you about services, reminders, account matters, and administrative updates; send text messages and other communications you have consented to receive; comply with legal, regulatory, risk management, quality, and security obligations; detect, investigate, and prevent fraud, misuse, or security incidents; and as otherwise permitted or required by law. We may also use de-identified or aggregated information for operational, analytical, and service-improvement purposes where permitted by law. 

4. How We Disclose Information

We may disclose information to our officers, directors, members, managers, employees, and affiliated providers on a need-to-know basis; to vendors, contractors, subcontractors and service providers who perform services on our or your behalf; to health information technology, hosting, scheduling, payment, and portal providers that support website functions; to insurers or other parties as necessary to support care, payment, or operations when permitted; to public health, government, law enforcement, or regulatory authorities when required or permitted by law; in connection with a merger, acquisition, restructuring, or transfer of assets, subject to applicable legal protections; and to others with your authorization or direction when required. If a vendor creates, receives, maintains, or transmits PHI on our behalf, we will require appropriate contractual protections as applicable. My Life LLC does not sell personal information. Mobile phone numbers and any SMS opt-in or consent data are not shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in and consent data are excluded from all other disclosure categories described in this Policy. 

5. Cookies, Analytics, and Online Tracking Technologies

We may use cookies, pixels, software development kits, tags, session replay tools, and similar technologies to operate the Website, remember preferences, measure traffic, secure services, and improve performance. We will assess tracking technologies carefully and will not use them in a manner that results in impermissible disclosures of PHI or other sensitive information. If you use public-facing pages, some technical information may be collected automatically. If you use authenticated areas such as a secure portal or appointment functions, additional protections may apply. You may be able to manage cookies through your browser settings, but disabling certain cookies may affect website functionality.  

6. Data Security

We use administrative, technical, and physical safeguards designed to protect information in accordance with applicable laws and industry practices. However, no method of internet transmission or electronic storage is completely secure. You are responsible for using secure devices, protecting your passwords, and notifying us promptly if you suspect unauthorized access to your account or information. 

7. Your Choices and Rights

You may update certain account information through available Website features or by contacting us. You may request information about My Life LLC’s Privacy Practices, obtain a copy of My Life LLC’s Privacy Practices, or exercise applicable rights under HIPAA and other applicable laws, and DHHS and NDHHS rules and regulations, subject to verification and legal limitations. Depending on where you live, additional privacy rights may apply under state law. To make a request, contact: Scott Larabee, address: My Life, LLC, 11718 West Dodge Road, Omaha, Nebraska 68154,  telephone: (402) 393-0753, email: s.larabee@mylifellc.com. 

8. Children’s Privacy

The Website is not directed to children except as necessary to support lawful healthcare services and communications involving parents or legal representatives. If you believe information has been provided through the Website inappropriately, please contact us so that we can review and address the matter as appropriate. 

9. External Links and Third-Party Services

The Website may interact with third-party services such as secure portal vendors, payment processors, telehealth platforms, map providers, accessibility tools, or appointment technology providers. Their services may be governed by separate terms and privacy notices. We encourage you to review those materials before using such services. 

10. Changes to The Website Privacy Policy

We may update the Website Privacy Policy from time to time. We will post the revised version on this page and update the effective date below. Material changes will be communicated in a manner appropriate to the nature of the change and applicable law. 

 

Effective Date: July 21, 2026. Contact: Scott Larabee, address: My Life, LLC, 11718 West Dodge Road, Omaha, Nebraska 68154,  telephone: (402) 393-0753, email: s.larabee@mylifellc.com. 

1. Terms of Use

These Terms of Use govern your access to and use of the Website. By accessing or using the Website, you agree to these Terms of Use. Do not use the Website if you do not agree. 

1. Informational Purposes Only

Content on the Website is provided for general informational and educational purposes only unless expressly stated otherwise. It is not medical advice, diagnosis, or treatment, and it is not a substitute for consultation with a qualified healthcare professional. Immediately call 911 or seek immediate emergency assistance if you have a medical emergency. 

2. No Relationship Created by Website Use

Your use of the Website, including sending messages through contact forms, appointment requests, or email, does not by itself create a provider-Service Participant relationship, an employment relationship, or a contractor or other business relationship with My Life. Such relationships are established only as permitted under applicable law and through our intake and consent, hiring, or contracting procedures, as applicable. 

3. Acceptable Use

• You agree to use the Website only for lawful purposes. 

• You will not attempt to gain unauthorized access to the Website, its servers, or related systems. 

• You will not interfere with the security, performance, or operation of the Website. 

• You will not upload malicious code, harvest data, impersonate another person, or submit false or misleading information. 

• You will not use the Website in a way that violates laws, privacy rights, intellectual property rights, or these Terms of Use. 

4. Accounts and Credentials

If you create or use an account, secure portal, or other authenticated feature, you are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account unless prohibited by law. You agree to notify us promptly of any suspected unauthorized use of your credentials or account. 

5. Intellectual Property

Unless otherwise stated, the Website and its content, including text, graphics, logos, design elements, and compilations, are owned by My Life LLC or its licensors and are protected by applicable intellectual property laws. You may view and use the Website for your personal, noncommercial use only, subject to these Terms of Use. 

6. Disclaimer of Warranties

To the fullest extent permitted by law, the Website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not guarantee that the Website will be uninterrupted, error-free, secure, or free of harmful components, or that content will always be complete, current, or accurate. 

7. Limitation of Liability

To the fullest extent permitted by law, My Life LLC and its officers, directors, members, managers, employees, contractors, subcontractors and licensors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Website. Nothing in these Terms of Use excludes liability to the extent exclusion is prohibited by applicable law. 

8. Third-Party Content and Services

The Website may include access to or integration with third-party content, products, or services. We do not control third-party services and are not responsible for their availability, content, privacy practices, or terms. Your use of such services is at your own risk and may be subject to separate terms and policies. 

9. Governing Law and Venue

These Terms of Use are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles, except to the extent federal law applies. Any dispute arising from or relating to these Terms of Use or the Website will be brought in the state or federal courts located in Douglas County, Nebraska, unless applicable law requires otherwise. 

10. Changes to These Terms of Use

We may revise these Terms of Use at any time. The updated version will be posted on the Website with a revised effective date. Your continued use of the Website after changes become effective constitutes your acceptance of the updated Terms of Use, to the extent permitted by law. 

 

Effective Date: July 21, 2026. Contact: Scott Larabee, address: My Life, LLC, 11718 West Dodge Road, Omaha, Nebraska 68154,  telephone: (402) 393-0753, email: s.larabee@mylifellc.com. 

1. Terms of Services

These Terms of Services govern the specific online services that My Life LLC makes available through the Website, which may include appointment requests, secure portal access, bill payment, telehealth access, transportation requests, prescription refill requests, secure messaging, digital intake forms, and related online features (collectively, the "Services"). By using the Services, you agree to these Terms of Services in addition to our Website Privacy Policy and Terms of Use. 

1. Service Availability

We may add, remove, suspend, or modify Services at any time, temporarily or permanently, with or without notice, subject to applicable law. Frequency may vary. Availability may depend on provider participation, Service Participant eligibility, technology compatibility, geographic location, licensing rules, payer requirements, and maintenance or downtime. 

2. Eligibility and Accurate Information

You agree to provide accurate, current, and complete information when using the Services and to keep your information updated. If you are using the Services on behalf of another person, you represent that you have the authority to do so as a parent or legal representative, or other authorized individual, as applicable. 

3. Secure Portal and Secure Messaging

If you use a secure portal or secure messaging feature, you agree to use it only for appropriate non-emergency communications. Do not use portal messaging for urgent or emergency issues. Message and data rates may apply. Response times may vary, and messages may not be reviewed immediately. Frequency may vary. We may maintain records of portal communications as part of the designated record set or medical record, as applicable. 

4. Payment Services

If online bill payment is available, payment processing may be handled by a third-party processor. Additional processor terms may apply. You are responsible for providing accurate payment information and for any amounts owed under your financial responsibility agreement, insurance plan, or applicable law. 

5. Communications Consent

By providing contact information and using the Services, you consent to receive communications related to care coordination, billing, portal activity, service updates, and other administrative matters by permitted means, which may include phone, voicemail, text message, email, portal message, or mail, subject to your preferences and applicable law. Message and data rates may apply. Marketing communications, where applicable, will be handled in accordance with applicable law and any required consent. 

 

You can text My Life LLC for information regarding our Services. By texting My Life LLC, you agree to receive customer care messages from My Life LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit [Privacy Policy URL] to see our Privacy Policy and [Terms URL] for our Terms of Service. Mobile phone numbers and any SMS opt-in or consent data are not shared with third parties or affiliates for marketing or promotional purposes. 

 

6. Prohibited Uses of Services

• Do not use the Services for emergencies or time-sensitive urgent needs. 

• Do not submit false identity, insurance, or medical information. 

• Do not attempt to access another person’s account without authorization. 

• Do not misuse forms, messaging, telehealth, or payment tools. 

• Do not engage in activity that disrupts or harms the Services or other users. 

7. Suspension or Termination

We may suspend or terminate access to the Services if we believe you have violated these Terms of Services, created security or privacy risks, provided inaccurate information, or if suspension is otherwise necessary to protect Service Participants, users, the Website, or our operations, subject to applicable law. 

8. Opting Out

Text STOP to opt out at any time. 

9. For Assistance

For assistance, text HELP, or use the contact information on the Website - https://mylifellc.com. 

10. Changes to These Terms of Services

We may update these Terms of Services from time to time. Updated terms will be posted with a revised effective date, and your continued use of the Services after the effective date constitutes acceptance to the extent permitted by law. 

 

Effective Date: July 21, 2026. Contact: Scott Larabee, address: My Life, LLC, 11718 West Dodge Road, Omaha, Nebraska 68154,  telephone: (402) 393-0753, email: s.larabee@mylifellc.com. 

 

1. How to Contact Us 

If you have any questions about this My Life LLC Website Privacy Policy, Terms of Use, and Terms of Services, or the way in which your PHI has been used, please contact: Scott Larabee, address: My Life, LLC, 11718 West Dodge Road, Omaha, Nebraska 68154,  telephone: (402) 393-0753, email: s.larabee@mylifellc.com.